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About Us

Medical support in Bogotá

Bilingual Support 24/7

Luxury accommodation in Bogotá

Personalized companion service

About LuxMed Travel

LuxMed Travel Colombia delivers a luxury, end-to-end medical travel experience in Bogotá with rigorously vetted surgeons and hospitals, transparent pricing, secure payments, and concierge-level bilingual support—from first video consult to safe return home.

We coordinate every step of your journey with concierge‑level support so you can focus on your health and recovery.

Vetted Specialists & Accredited Hospitals
Transparent Quotes
Concierge Care & Aftercare
Safety You Can Verify

Our Standards

Accreditations & audits

Hospital accreditation, infection-control protocols, emergency readiness.

Surgeon credentials

Board certifications, residency/fellowship pedigree, case volume, complication and revision tracking.

Patient experience

Response-time SLA, bilingual support, published inclusions/exclusions, and written aftercare plans.

Data we stand by

We publish aggregated outcomes from partner centers and keep these numbers updated.

Payment & Privacy

We use internationally recognized processors, written contracts with clear refund terms, and HIPAA-style confidentiality practices aligned to Colombian Habeas Data law.

Your Care Team

Patient Advisors

Patient Advisors help you compare options, prepare your medical brief, and coordinate pre-op testing.

Your Surgeon & Clinical Team

Your Surgeon designs and performs your procedure; Clinic Nurses/Therapists manage daily checks; Luxmed Coordinators handle logistics and monitor follow-ups.

Medical Advisory Board

Our advisory board reviews partners and content for accuracy.

The Luxmed Journey

1
Free tele-consult

Share goals, medical history, images/tests.

2
Price-locked plan

Clear inclusions/exclusions and payment options.

3
Travel & stay

Flight guidance, transfers, recovery housing (optional).

4
Procedure day

Accredited facility with your named surgeon.

5
In-country aftercare

10–21 days (by procedure) with daily checks.

6
Tele-follow-ups

Structured calls at 1, 2, 6, and 12 months with your coordinator on call.

We guarantee a written aftercare plan before you pay any deposit.

Pricing & Payment Protection

  • Transparent packages: surgeon, facility, anesthesia, meds starter kit, transfers, coordinator; optional recovery house/therapy.
  • Clear exclusions: specialty tests, extra nights, travel changes—listed in writing.
  • Safe ways to pay: card via global processor, bank transfer, or split payments when available.
  • Refund policy: simple and written; deposits refundable within a defined window if medical clearance changes your candidacy.

Ethics & Safeguards

  • Informed consent with realistic outcomes and risks.
  • Respectful photography policies (consent on all before/afters).
  • Escalation pathway to clinical leadership if concerns arise.
  • We are an organizing agency, not a hospital; emergencies are handled by the treating facility per protocol, and we assist with logistics and communication.

Our Story

Luxmed Travel Colombia began with a simple idea: combine Colombia’s world-class specialists with international-grade coordination. Since then we’ve guided many patients through safe, transparent care—and we’re just getting started.

Frequently Asked Questions

We work only with accredited hospitals and board-certified surgeons. You’ll receive written protocols and outcomes data before booking.

We’ll propose alternatives or refund your deposit per the policy you sign up front.

Most services require 10–21 in-country days; your plan will specify exact checkpoints.

All payments use recognized processors with contracts that outline inclusions, exclusions, and refund windows.

Your surgeon and our bilingual team run scheduled tele-follow-ups at 1, 2, 6, and 12 months, plus on-demand support for concerns.
Feel free to ask

We respond with specifics, not scripts.

Tell us your procedure and travel window. We’ll share sample outcomes, pricing inclusions/exclusions, and aftercare plans relevant to you.

Get in Touch